What this covers
Six ways we take operational weight off your team, with SLAs and reporting you can hold us to.
01Application monitoring, maintenance & supportCoverage with SLAs, an on-call rotation, and a monthly report you will actually read.
02Cloud infrastructure management & optimizationCapacity, patching, and spend kept under control. One optimization saved a logistics client over 40%.
03AI model lifecycleRetraining, evaluation, and drift monitoring for models already serving customers.
04DevSecOps as a servicePipelines, secrets, and release gates operated for teams without a platform team of their own.
05Dedicated team augmentationSenior engineers embedded in your squads, with our review practices behind them.
06Data pipeline & BI dashboard supportPipelines and dashboards kept accurate, documented, and trusted by finance.
How the engagement runs
Predictable, measured, and cancellable. No lock-in dressed up as partnership.
Coverage that matches risk Support hours and response times set against what actually breaks, not a generic tier sheet.
Reported monthly Delivery, uptime, and spend in a report the client reads, including the months that went badly.
Improvement, not just uptime Every quarter we bring a list of things to remove, simplify, or automate away.